Hurricane, flood, wind, fire and water claims for homeowners, landlords and military families across Fayetteville, Cumberland County and the Sandhills
Fayetteville, Hope Mills, Spring Lake, Raeford, Lumberton, Dunn, Lillington, Sanford, Pinehurst, Southern Pines
Also Harnett, Hoke, Robeson, Sampson, Moore and Lee counties
Remote intake and paperwork; on-site inspection when the loss calls for it
Licensed statewide, NC License #21778092
Fayetteville's claims history is written by the Cape Fear River and the storms that feed it: Hurricane Matthew in 2016 and Florence in 2018 put whole neighbourhoods under water, and the wind and rain from every tropical system since has reached Cumberland County. Layer on a large population of military families who own, rent out or are posted away from their homes, and you get claims that need someone local to the paperwork even when the owner is not local to the property.
Tropical systems reach the Sandhills with wind first and water second, and the two are covered differently:
A lot of Cumberland County property is owned by people who are not standing in front of it:
The everyday losses that turn into disputes in Fayetteville and the surrounding towns:
A North Carolina public adjuster license is a state license. Most of a claim is documents, photographs, estimates and correspondence, and all of that moves by phone, email and e-signature. For a Cumberland County claim that means an owner in another state, or another country, can run the whole claim with us by phone and email while we handle the property in Fayetteville in person.
Send the policy, the carrier's estimate or denial letter, and your photos. We read them where we are and tell you straight whether representation will move the claim.
Contracts are signed electronically, documents travel by email, and the carrier correspondence comes to us. You never have to drive to an office.
When the loss warrants it, a licensed public adjuster comes to the property, anywhere in North Carolina, and documents the damage alongside your contractor if you have one.
Scope, pricing, coverage arguments and the back-and-forth with the adjuster are handled by us. You get updates by the channel you prefer and sign off on the outcome.
Every county is covered; see the statewide service area.