Legal Disclaimer and Regulatory Disclosures

Mantis Claims Group LLC — Last Updated: March 2026

1. Licensed Public Adjuster Disclosure

Mantis Claims Group LLC operates as a licensed public adjuster in the State of North Carolina.

Public adjusters in North Carolina are regulated under N.C. Gen. Stat. Chapter 58, Article 33A. Relevant provisions include:

• N.C. Gen. Stat. §58-33A-10 — Licensing requirements
• N.C. Gen. Stat. §58-33A-30 — Public adjuster contracts
• N.C. Gen. Stat. §58-33A-50 — Standards of conduct
• N.C. Gen. Stat. §58-33A-55 — Prohibited acts

2. Representation of Policyholders Only

Mantis Claims Group LLC represents policyholders exclusively.

Under North Carolina law, a public adjuster acts on behalf of the insured in connection with insurance claims. Pursuant to N.C. Gen. Stat. §58-33A-5(9), a public adjuster is defined as a person who acts on behalf of an insured in negotiating for or effecting the settlement of a claim for loss or damage covered by an insurance contract.

Mantis Claims Group LLC:

• represents policyholders, not insurance companies
• does not act as an insurer's adjuster
• does not sell insurance policies
• is not affiliated with any insurance carrier

3. Scope of Services

Services offered may include:

• evaluation of property damage
• documentation of losses
• review of insurance policies
• preparation of claim estimates
• negotiation with insurance carriers
• assistance during the insurance claim process

Coverage determinations remain the responsibility of the insurer according to the terms and conditions of the applicable policy.

4. Contingency Fee Disclosure

Public adjusting services are typically performed under a written contingency fee agreement executed between the policyholder and Mantis Claims Group LLC.

This is consistent with N.C. Gen. Stat. §58-33A-30, which requires a written public adjuster contract. All fees are disclosed in writing before representation begins.

Certain claims may be subject to statutory fee limitations during declared disasters pursuant to North Carolina law and applicable emergency orders.

5. No Guarantee of Claim Outcome

Nothing on this website constitutes a guarantee of claim approval, payment, or settlement amount.

Insurance claim outcomes depend on numerous factors including:

• policy terms and exclusions
• factual circumstances of the loss
• insurer investigations
• applicable law and regulations

Mantis Claims Group LLC does not represent that claim results will be favorable or that settlement amounts will increase.

6. Contractor Independence and Non-Construction Disclosure

Mantis Claims Group LLC is not a construction company and does not perform construction services.

The company does not:

• act as a general contractor
• provide construction services
• perform repair work
• supervise building contractors
• contract for property repairs

The role of a public adjuster is limited to insurance claim preparation and negotiation, as defined by North Carolina law. Any repair or reconstruction work following an insurance loss must be performed by properly licensed contractors chosen by the property owner.

7. Contractor Estimates and Industry Consultation

During the claims process, Mantis Claims Group LLC may consult with third-party professionals such as licensed contractors, engineers, restoration specialists, and construction estimators.

These consultations may be used for purposes such as obtaining repair estimates, evaluating scope of damage, and documenting construction costs. Such consultations are performed solely to assist with claim documentation and evaluation.

Consultation with a contractor or other professional does not create a contractual relationship between the policyholder and the contractor.

8. Contractor Referrals and Recommendations

From time to time, policyholders may request recommendations for contractors or other professionals capable of performing repairs or restoration work.

If such recommendations are provided:

1. They are offered solely as a courtesy.
2. The policyholder remains free to select any contractor of their choosing.
3. Mantis Claims Group LLC does not require or direct the use of any specific contractor.

All decisions regarding the hiring of contractors are made exclusively by the policyholder.

9. Disclosure of Relationships

If a contractor or service provider is recommended by Mantis Claims Group LLC, any known relationships between the company and that contractor will be disclosed in writing when appropriate.

Such disclosures may include, but are not limited to:

• family relationships
• personal friendships
• prior professional interactions
• prior project collaboration

These disclosures are intended to promote transparency and allow policyholders to make fully informed decisions.

10. No Financial Interest in Contractors

Mantis Claims Group LLC maintains independence from construction service providers. The company:

• does not receive referral fees
• does not accept kickbacks or commissions
• does not own shares or financial interests in contractors
• does not profit from construction work

Recommendations are provided solely as a matter of professional opinion based on industry familiarity. Policyholders are strongly encouraged to conduct their own due diligence when selecting contractors.

11. Policyholder Freedom of Choice

Policyholders maintain complete authority over all repair decisions. The insurance claim proceeds belong to the policyholder.

Accordingly:

• the policyholder chooses the contractor
• the policyholder negotiates repair agreements
• the policyholder controls repair funds

Mantis Claims Group LLC does not participate in repair contracts between policyholders and contractors.

12. No Public Adjuster-Client Relationship Created by Website Use

Use of this website does not establish a public adjuster-client relationship. Such a relationship exists only after:

1. a written public adjuster agreement has been executed
2. both parties have signed the agreement

Until such agreement is executed, communications through this website should not be considered confidential.

13. Communications and Contact Information

Mantis Claims Group LLC may be contacted at:

Electronic communications may include telephone calls, text messages, voicemail, and automated call routing systems. Standard carrier messaging rates may apply.

14. Geographic Scope of Services

Services described on this website are intended for policyholders located within the State of North Carolina unless otherwise indicated. Licensing laws vary by jurisdiction and services may only be performed where properly licensed.

15. Advertising Notice

This website may constitute advertising under applicable insurance regulations. Information provided on this site is intended for general informational purposes and should not be construed as legal advice, insurance advice, or financial advice.

16. Limitation of Liability

To the fullest extent permitted by law, Mantis Claims Group LLC shall not be liable for damages arising from reliance upon information contained on this website. Users are responsible for independently verifying information and seeking professional advice where appropriate.

17. Changes to This Disclaimer

Mantis Claims Group LLC reserves the right to modify or update this disclaimer at any time. Updates will be reflected by the "Last Updated" date above.