Mantis Claims Group LLC — Last Updated: March 2026
By accessing or using the website located at https://mantisclaims.com, users agree to comply with and be bound by these Terms of Service. If you do not agree with these terms, you should not use this website.
These Terms of Service apply to all visitors, users, and individuals who access or interact with the website.
The content provided on this website is intended for general informational and educational purposes regarding insurance claims and the role of public adjusters.
The materials presented on this website do not constitute:
Users should consult appropriate licensed professionals regarding their specific circumstances.
Mantis Claims Group LLC provides services related to the preparation, documentation, and negotiation of insurance claims on behalf of policyholders.
Public adjusting services are governed by North Carolina General Statutes Chapter 58, Article 33A, including but not limited to:
A professional relationship between Mantis Claims Group LLC and a policyholder exists only after a written public adjuster contract is executed by both parties, as required by law. Use of this website does not establish such a relationship.
Information presented on this website should not be interpreted as a guarantee of insurance claim results. Insurance claims depend on numerous factors including:
Mantis Claims Group LLC does not guarantee claim approval, claim payment, or specific settlement amounts.
Users agree not to use the website for unlawful purposes or activities including:
Mantis Claims Group LLC reserves the right to restrict access to users who violate these terms.
Communications with Mantis Claims Group LLC may involve automated technologies designed to facilitate customer communication. These systems may include:
These technologies may assist in responding to inquiries, scheduling inspections, or collecting preliminary claim information. Users acknowledge that communications may be handled partially or entirely through automated systems.
Program Name: Mantis Claims Group Customer Care SMS
Program Description: Customer care and claim inquiry responses. Messages are sent only to individuals who submit a contact form or request communication regarding insurance claim services.
By submitting a contact form on mantisclaims.com with the SMS consent checkbox selected, you agree to receive text messages from Mantis Claims Group LLC related to your inquiry. These communications may include:
Message Frequency: Message frequency varies. You may receive up to 5 messages per month depending on your inquiry and claim activity.
Message and Data Rates: Message and data rates may apply depending on your mobile carrier and plan.
Consent: Consent to receive SMS messages is not a condition of obtaining services from Mantis Claims Group LLC.
Opt-Out and Help Instructions:
To stop receiving text messages, reply STOP to any message. You will receive a confirmation and no further messages will be sent unless you re-initiate contact.
For help or support, reply HELP to any message, or contact us at (919) 299-6673 or visit mantisclaims.com/contact.
By contacting Mantis Claims Group LLC through the website, by phone, or by text message, users consent to receive communications related to their inquiry. These communications may include:
Message and data rates may apply depending on the user's mobile carrier. Users may opt out of SMS communications by replying STOP to any message received.
Mantis Claims Group LLC is not a construction company and does not provide repair services. The company does not:
During the claim evaluation process, Mantis Claims Group LLC may consult with contractors or construction professionals for the purpose of obtaining estimates or evaluating damage. Such consultations do not create contractual relationships between policyholders and contractors.
Policyholders remain free to select any contractor they choose.
If a policyholder requests recommendations for contractors or restoration professionals, Mantis Claims Group LLC may provide suggestions based on industry familiarity. Such recommendations are provided solely as a courtesy.
Mantis Claims Group LLC:
Policyholders are responsible for independently evaluating and selecting contractors.
All content on this website, including text, graphics, logos, branding, and design elements, is the property of Mantis Claims Group LLC unless otherwise noted. Content may not be copied, reproduced, distributed, or used for commercial purposes without written permission.
Users may view and print website materials solely for personal informational use.
The website may contain links to third-party websites including government agencies or regulatory resources. Mantis Claims Group LLC does not control the content or availability of third-party websites and is not responsible for their accuracy or practices.
To the fullest extent permitted by law, Mantis Claims Group LLC shall not be liable for damages arising from:
Users assume responsibility for evaluating the relevance and accuracy of information provided on this website.
Users agree to indemnify and hold harmless Mantis Claims Group LLC from any claims, liabilities, damages, or expenses resulting from misuse of the website or violation of these Terms of Service.
These Terms of Service shall be governed by and interpreted in accordance with the laws of the State of North Carolina, without regard to conflict-of-law principles. Any disputes relating to the use of this website shall be resolved in courts located within North Carolina.
Mantis Claims Group LLC reserves the right to update or modify these Terms of Service at any time. Changes will become effective when posted on this website. Continued use of the website following updates constitutes acceptance of the revised terms.