Mantis Claims Group LLC — Last Updated: March 2026
Mantis Claims Group LLC ("Mantis Claims Group," "we," "our," or "us") respects the privacy of individuals who visit mantisclaims.com or communicate with our business.
This Privacy Policy describes how information may be collected, used, stored, and protected when users interact with our website, contact our business, or communicate with us through phone calls, text messages, or automated communication systems.
This policy also provides disclosures regarding SMS messaging, automated voice technologies, and electronic communications used by the company.
Information may be collected when visitors interact with our website, submit contact forms, communicate with our business, or request services.
Examples include:
Information submitted in connection with insurance claims may include:
Our website may automatically collect certain limited technical information including:
This information is used for website functionality, analytics, and security monitoring.
Information collected may be used for legitimate business purposes including:
Submission of information through the website does not create an obligation for Mantis Claims Group LLC to provide services.
Mantis Claims Group LLC provides services related to the preparation, documentation, and negotiation of insurance claims on behalf of policyholders.
Information submitted through the website may be used solely for the purpose of evaluating potential insurance claims and providing services permitted under applicable public adjuster licensing laws.
A professional relationship is established only after a written public adjuster agreement is executed by both parties.
Individuals who provide a phone number or communicate with Mantis Claims Group LLC by text message consent to receive communications related to their inquiry or services.
SMS communications may include:
Messaging frequency may vary. Message and data rates may apply depending on the user's mobile carrier.
Consent to receive SMS messages is not a condition of obtaining services.
Recipients may opt out of SMS communications at any time.
To stop receiving text messages:
Reply STOP to any SMS message received from Mantis Claims Group LLC.
After opting out, users will receive a confirmation message and will no longer receive SMS communications unless they initiate contact again.
Calls to or from (919) 299-6673 may involve automated systems designed to assist with communication and call handling.
These systems may include:
AI-assisted voice technology may be used to:
These systems are intended to facilitate efficient communication and customer service.
By contacting our phone number, users acknowledge that automated or AI-assisted technologies may be used during communications.
Telephone communications with Mantis Claims Group LLC may be recorded or monitored for purposes including:
By communicating with our business by phone, you acknowledge and consent to potential recording of communications where permitted by applicable law.
Mantis Claims Group LLC takes reasonable measures to protect the confidentiality and security of information collected through the website and communications systems.
Security practices may include:
Information is stored only for legitimate business purposes including claim evaluation, communication, and regulatory recordkeeping. Although reasonable safeguards are implemented, no electronic system can guarantee absolute security.
Mantis Claims Group LLC does not sell, rent, or trade personal information.
Information may be shared when reasonably necessary with professionals involved in the evaluation of insurance claims including:
Information may also be disclosed when required by law, court order, or regulatory authority.
Our website and communications systems may rely on third-party service providers including:
These service providers process information solely for the purpose of supporting the operations of Mantis Claims Group LLC.
Our website may use cookies or similar technologies to:
Users may disable cookies through their browser settings if desired.
This website does not contain adult-only or restricted content. The informational materials presented on this website are intended for general educational purposes regarding insurance claims and the role of public adjusters in the claims process.
The informational content of this website may be viewed by individuals of any age for educational purposes. However, the professional services offered by Mantis Claims Group LLC are available only to individuals who are legally capable of entering into binding contracts under applicable law.
In most jurisdictions within the United States, including North Carolina, individuals under the age of eighteen (18) generally lack the legal capacity to independently enter into enforceable contracts. Accordingly:
Mantis Claims Group LLC does not knowingly enter into service agreements with individuals lacking legal capacity to contract.
Information provided on this website is intended for informational and educational purposes regarding the insurance claim process and the role of public adjusters. The information presented should not be interpreted as legal advice, insurance coverage advice, or financial advice. Users should consult appropriate professionals regarding specific insurance claims or legal matters.
Use of this website, submission of contact forms, phone calls, or electronic communications does not create a public adjuster-client relationship. Such a relationship is established only after:
Until that time, communications may not be treated as confidential.
Information may be retained for periods necessary to:
Retention periods may vary depending on the nature of the information collected.
Mantis Claims Group LLC reserves the right to update or modify this Privacy Policy at any time. Updates will be reflected by the "Last Updated" date shown at the top of this document.